Privacy Policy

This Privacy Policy explains how CtrlF Research Ltd. (referred to as we, us, or our) collects, uses, and safeguards information when you use Parmot (the Service). By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect account details, billing information, usage metrics, and technical data necessary to operate the Service. We do not collect or store the raw text of prompts or completions submitted through the Service.

How We Use Information

Information we collect is used to provide and maintain the Service, process transactions, communicate with you, and comply with legal obligations. We may use aggregated or de-identified data for analytics and Service improvement.

Sharing of Information

We may share information with trusted service providers, affiliates, or in response to legal requests. We do not sell your personal data. Any third parties with whom we share data are obligated to protect it and to use it only for the purposes we specify.

Data Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Rights

You may request access to, correction of, or deletion of your personal data. Certain requests may limit or prevent your use of the Service.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Service. Your continued use of Parmot after changes become effective constitutes acceptance of the updated policy.

For terms governing use of Parmot, see our Terms of Service. Our refund practices are described in ourRefund Policy.

Contact Us

If you have questions about this policy, contact us atprivacy@parmot.com.